Frequently Asked Questions
Everything you need to know about your Bilmuri gear.
When will my Bilmuri merchandise ship?
Most orders are processed within 3-5 business days. During peak periods or new drops, processing may take up to 7-10 business days. You will receive a tracking number via email once your package is on its way.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached. Note that limited edition drop items and sale products are final sale.
How should I wash my Bilmuri apparel to prevent shrinking?
To preserve the quality of the prints and fabric, we recommend washing your garments inside out in cold water on a gentle cycle. Tumble dry on low heat or hang dry for the best results.
Do you ship internationally?
Yes, we ship Bilmuri gear worldwide! International shipping rates and delivery times vary by destination. Please note that customers are responsible for any customs fees or import duties incurred.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How do I know what size to order?
A detailed size chart is available on each product page. Our apparel typically follows standard unisex sizing, but we recommend checking specific measurements to ensure the perfect fit.